Tech for the Timid



Wednesday, May 25, 2005

The Great Inkjet Printer Conspiracy

I'm not going to tell you anything new in this article that you cannot find out for yourself with a bit of searching. However, if you own an inkjet printer, you just might learn something new, and perhaps shocking!

Inkjet printers are known by a few other names, such as bubble-jet or thermal ink jet used by Canon and HP, or the piezoelectric inkjet used by Epson. No matter which type you use, what I'm going to tell you applies.

It's All in the Ink

Most people buy inkjet printers because they are inexpensive and print nice color documents or photos. Some units, called all-in-ones or AIOs also have a scanner and photocopier built in, and some yet have a fax machine built into the unit.

Most people are surprised, shocked and even angered to find out that although the printer itself is inexpensive, the ink refills are not. You can often find a brand new inkjet priced only a few dollars more than what the ink refill costs! Prices of $40, $50 or even $60 are not unheard of. When you consider how much ink is actually in a refill, usually under 20 milliliters, the cost of the liquid is incredible. One article priced ink at the equivalent of $8,000 per gallon (or $30,320 per liter for my metric readers)!! And you thought gas was expensive!

The printer companies have to make their money somehow, so they lure customers into buying inexpensive hardware but empty our wallets on the refills.

Discount Ink Refills

So you can't bring yourself to shell out the money for a brand name refill, so you consider a discount refilled cartridge or refill kit from the local ink vendor. The process for actually making a brand-name ink cartridge is expensive and done with high-quality machines. A refilled cartridge has no such process. It is actually very hard to achieve the same quality as the brand name. However, if you are printing at econo or draft quality with black ink, such refills can save you some money. If you are using colour, it is best to avoid them if you want a quality printout.

What Happened to Dot Matrix?

Dot matrix or pin printers used small pins that impacted a ribbon to make letters and numbers on the paper. They were quick and cheap, but they were also noisy and could only print text in black. Once inkjet technology came out, the demand for dot matrix printers waned and manufacturers stopped mass producing them. You can still buy some from specialty stores online, but they are expensive because of their rarity.

The Laser Printer

Laser is now at a good price point to compare with inkjets. Even colour lasers, which used to costs thousands of dollars, are now only a few hundred. So why aren't they more popular? It's a simple fact that the majority of people only look at the initial purchase price when making buying decisions. You can buy an inkjet that is advertised at 16 pages per minute for $99, why spend $400 for a colour laser that prints at 4 pages per minute? The answer, which you now know, is that laser toner doesn't cost $8 grand a gallon. A laser toner cartridge typically lasts for thousands of pages and is actually a very economical choice for text or simple black and white or colour graphics. Laser printers are not very good at photos, however.

So You Only Print in Black

I've heard this lament many times. You never print in colour with your inkjet printer, but all of a sudden your printer refuses to print because it says you are out of colour ink (or has "expired"). New smart chip technology on ink cartridges means that if you don't use your ink for periods of around 2 years, the cartridge will tell your printer there's a problem and you won't be able to use your printer any more. It's an artificial expiry date as Slashdot reported earlier this year. Also most inkjets will refuse to print even in black ink only if any of the other colours have run out. If you've run into this, it may be time to consider a laser printer!

Inkjet Secrets

Much of the information in this brief article came from customer experiences and this article, written a few years ago. I found it to be an eye-opening look into the world of the inkjet printer business (although it is now somewhat dated). The best tip I got from the article was the money-saving tip to print in a lower resolution of 600x600 (if your printer supports it), and to use econo-mode or a similar lower quality setting which uses less ink:

Resolution is the second most important factor.
Normal printers let the user choose between some preset factory defaults like "economode", "normal", "max quality", "b/w".
These settings tell the printer which halftoning matrix to use.
High-resolution printers eat a huge amount of ink compared to old one.
This is ONLY good for printing photos.For a normal text document 300x300 is far enough, 600x600 is necessary only for very particular and complex fonts or technical cad/cam projects.
Using 600x600 you will use 4 times the ink of a 300x300 print.
With 1200x1200 16 times and 2400x2400 64 times.
As you can easily understand using hires is a crazy WASTE OF MONEY being the average user printing in the 90% of the cases just a text doc using M$ Word.

Conclusion

The next time you purchase an inkjet printer, you'll think twice about the real cost of owning and operating it after reading this! I'm not recommending that you get rid of your inkjet - in fact I own a couple of them and they are great tools for my business. Consider a laser printer if colour photos are not required, and if you are using an inkjet, experiment with and use the lowest resolution and quality setting to save on your ink costs. Finally, you could also do what a handful of my customers report: when your ink runs out, buy the cheapest new inkjet printer you can find to replace it, and donate the empty one to a friend or family member!

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Tuesday, May 24, 2005

Are Mail-In Rebates a Scam?

You know the routine, you go to any major electronics retailer because you saw a great advertised price. You find your item, but when you get to the cash register they tell you that you have to mail in a form to get your rebate! You might feel cheated, ripped off, and angry. Why do retailers put customers through this?!

I went straight to the source and contacted Lori DeCou, Director, Corporate Communications, Best Buy Canada. Best Buy Canada (along with Future Shop, which is owned by Best Buy Canada) is one of the major retailers that uses the mail-in rebate system. Ms. DeCou echoed the general sentiment that customers are not fond of mail-in rebates. She gave me a news scoop that Best Buy Canada and Future Shop will be phasing out vendor mail-in rebates over the next two years. Even though mail-in rebates are very simple to do, it's still about convenience for the customer. No one wants to do more paperwork and pay for a stamp after getting home. It's about time that retailers nudge manufacturers to make things easy and convenient for the customer.

Until then, there are things you can do to make the process easier. After your receipt prints at the store, a rebate form is printed along with a copy of the receipt. The sales associate should briefly explain how to collect your rebate. Although these major retailers make it as easy as possible to get the rebate back from the manufacturer, there are also a few tips you can use:

  1. At the store, check the rebate form to make sure it hasn't expired
  2. If you didn't receive one, ask for a copy of your receipt
  3. Most rebates require you to cut out and send the UPC symbol, ask the associate which UPC symbol it is, since many products have multiple barcodes on the box
  4. When you get home, take the time to read the requirements thoroughly, and fill out everything clearly
  5. If you are missing your rebate form, check your store's web site as many have a rebate center where you can get a copy of all current rebate forms
  6. When you have filled everything out, make a photocopy of the paperwork for your own reference!
  7. Rebates usually take 6 to 10 weeks to be returned, if you haven't received yours you can check the manufacturer's "Rebates" link on their web site to see the status of your rebate
  8. If you can't find rebate information on the manufacturer's web site, call their toll free customer service number for help

Ms. DeCou firmly stated that manufacturers have every intention of paying the rebates back to the customer, and I agree. Mail-in rebates are inconvenient, but they are not a scam. You can often find significant savings using mail-in rebates. We will just have to wait another couple of years before we see the savings at the cash register, however!

Had any interesting experiences with mail-in rebates? Tell us about it!

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Sunday, May 22, 2005

The Lost Home Videos

I have an old Sony Digital8 Handycam that records videos as AVI files, and I used to use an older version of MGI Videowave (before they were bought out by Roxio) to edit and title the movies. For the last year or so I haven't been able to play my MPEG2 movie files. Windows Media Player, Quicktime, DivX Player and Zoom Player weren't able to play the file, even with the latest versions.

Somewhere along the way, Windows Media Player stopped supporting the MPEG 2 format that VideoWave produced. I almost gave up hope until I tried Crystal Player Professional. Although the shareware version displays a banner at the top of the movie, at least I was able to see my old home movies.

I'm not sure what I'll need to do to bring my MPEGs up to date. Perhaps there is a converter, or a newer version of Videowave may open and re-save them in a more universal format. If any of my faithful readers have any suggestions, let me know!

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Monday, May 16, 2005

The Demise of the Floppy Disk

I recently read a rumour that Sony, the inventor of the 3.5" floppy diskette, will soon stop making them. What is surprising is that they have Image credit: Andrew Hiller, Polandmanaged to last this long, more than twenty years since they first appeared in the Macintosh computer in 1984.

Originally there were the 360KB and 720KB disks, followed by the high density format of 1.44MB (which equals 1440KB) in the mid 80's. Although higher capacity disks were invented, none caught on as a true replacement for the original. Super Disks, Zip disks and the SyQuest technology tried and failed, although each has had some limited success. Once rewritable CDs became widely available, they were standard equipment on PCs but still did not replace the 3.5" diskette. Floppy disks are still standard among students for transferring data between their home computers and school computers!

So what is today's replacement for the floppy disk? The true killer of the floppy disk is none other than the USB drive. Image credit: David Stiller, USAThe USB drive has many other names: keydrives, thumb drives, flash drives, USB keys, USB sticks, jump drives, and many more. These are non-volatile (meaning they don't need batteries!), solid state flash memory (no mechanical parts!) with a USB connection, so they can plug into any PC, Mac or even Unix computers. They can hold a huge amount of information. As of this article, the largest I've seen is a 2GB USB drive, and larger ones will be available soon. A level comparison to 1.44MB would mean that you'd have enough space on a 2GB drive to hold about 1,500 floppy disks full of data. That's a lot of homework!

USB drives are a big step forward, they are impervious to dust and scratches, and it is said they can survive being run through the laundry or dropped in water. Some come with security software that requests a password before someone can see the contents (great protection if you are transferring critical files for work). And unlike floppy disks that sometimes fail soon after their first use, USB drives can retain their data for up to 10 years. Their compactness means you can carry it in a pocket or on a keychain.

They are also relatively inexpensive. You can get started with a smaller capacity one for around $25 that holds more than 50 floppies worth of data. If you are bothered by the low capacity or high failure rate of floppy disks, consider getting yourself a USB drive!

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Wednesday, May 11, 2005

Secure Your Office Suite

Everyone is aware that they have to do Windows updates to secure their computers - you do know about this, right? - but were you aware that your office suite also requires periodic updates? Whether you use Microsoft Office, OpenOffice or any other office suite, your system could be vulnerable to an attack even if you have an updated antivirus program.

A company called Secunia monitors vulnerabilities in various programs, including Microsoft Office 2003. They list a highly critical vulnerability that Microsoft has yet to address, plus others that have been issues patches or workarounds.

OpenOffice also has a security patch page where you can find the latest fixes for version 1.1.4. If you are running version 2.0, make sure you visit the OpenOffice site periodically to check for updates. Even OpenOffice for RedHat issues updates. Mac users are not exempt either.

No matter what operating system or office suite you are using, always make sure that you have downloaded the latest security updates and patches for your system!

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Thursday, May 05, 2005

Download: Registry Mechanic, EasyCleaner & CCleaner

Most people have no idea where to start looking for a solution when their computers start to work slower over time. Although spyware is one of the leading causes these days, the other issue of poor performance is a computer in desperate need of a tune up to clean off unneeded files.

Many end users are afraid to start deleting things. We've all heard stories of someone removing files that they thought were unnecessary, only to find that their computer no longer booted up.

Three good products that can help clean the registry are Registry Mechanic, EasyCleaner and CCleaner.

QUICK DEFINITION OF "REGISTRY" - A registry is a database of settings and options for the operating system in your computer. Changes to the Control Panel, file associations, system policies or installed software are updated and stored in the registry.


Registry Mechanic

Registry Mechanic is a popular shareware program that has one purpose: to clean your registry. The Registry Mechanic features include:

  • Repair invalid registry entries that are a common cause of Windows crashes and error messages
  • Improve system performance and stability by removing orphaned references
  • Scans your hard drive for invalid and incorrect program shortcuts
  • Safely make backups of any registry change made by Registry Mechanic
These features are typical of most registry cleaners. One note of caution however is that sometimes registry cleaners can mistakenly recommend removal of something it doesn't recognize but is actually legitimate. This may cause a program to not run or run improperly, but a repair or reinstall of the application is usually an easy fix. Also, each of the programs listed in this article allow you to easily back up and restore any entries that were mistakenly removed.

Registry Mechanic is shareware, and will only allow you to delete a portion of the errant registry entries. You must pay to unlock the program so it will remove everything it finds. When I ran Registry Mechanic on my system it found 102 items in Quick Scan mode and 431 in Full Scan mode, the most of any of the three programs.

There were two things I didn't like about it, however. The first was that it required me to reboot, while none of the other programs needed a reboot. The second thing I did not like about it was that during installation it asked me if I wanted to run it automatically upon startup, to which I answered no. Yet after I rebooted and ran the program, it had set itself to run at startup anyway.

Registry Mechanic is the most polished product of the three and found the most problems.

EasyCleaner

When I ran EasyCleaner on my computer it discovered 175 invalid entries in my registry.

EasyCleaner is very straightforward and easy to use, and includes some other useful tools like a graph for diskspace usage, clear cookies, clear history, and it cleans out unnecessary temp files as well. EasyCleaner is freeware.

CCleaner

CCleaner started out with the name "Crap Cleaner" but has since changed to simply CCleaner, probably for the sake of image. CCleaner isn't only a registry cleaner, but like EasyCleaner it also removes unused and temp files from all over your system. It discovered 212 items on my computer. It offered to back up the registry before deleting anything, but it left the choice of location up to the user, which could be confusing if you happen to forget where you stored them. CCleaner is freeware.

Conclusion

All three of these utilities do a sufficient job of finding and removing junk entries in your Windows registry:

  • Registry Mechanic: 102 (Quick Scan Mode)
  • Registry Mechanic: 431 (Full Scan Mode)
  • EasyCleaner: 175
  • CCleaner: 212
If you want the best possible registry utility, you'll need to pay for Registry Mechanic. If you want the best free registry cleaner, CCleaner does the best job of the three. And if you want utter simplicity but are willing to clean a good portion of your registry, EasyCleaner is a good choice.

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Sunday, May 01, 2005

Download.com Banishes Adware

Download.com, one of the largest and most trusted software download sites on the web, has a new zero-tolerance policy for software containing adware. As a long-time user of Download.com, I applaud these efforts to limit the spread of software that contains adware. However, they cannot guarantee that each software available on their site is 100% adware free.

They use three major anti-spyware programs, Lavasoft Ad-Aware, Webroot SpySweeper and PC-Tools Spyware Doctor (see our Downloads page) which should catch most, but not all, adware.

I find it curious that Download.com specifies "adware" but not "spyware". One would think that they would also want to give the impression that they were also removing software that contains spyware. The general public often isn't certain about the difference between spyware and adware, whereas spyware is considered a greater threat.

Download.com does allow ad-supported software. This is software that displays ads from within its own interface of the program. This includes such software as Opera, AIM and Eudora.

This is a good move for Download.com, and other major download sites such as Tucows.com and Majorgeeks.com may follow. If this occurs, you can be sure that adware companies will step up their efforts to get ads on your computer. In the coming year we should see some interesting developments in this area.

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